About our Shipping information:

    Shipping and Handling - What you get for $15.00
    Black Jewelry Gift Box
    USPS Priority Mail
    USPS Registered Mail
    USPS Insurance for total value
    USPS Delivery Confirmation


    At this moment, we do not automatically ship outside of the United States.
    If you live outside USA, please contact us at terry@opalunderglass.com
    for the shipping and total cost before ordering.

    $15.00 USA Shipping and Handling costs include: USPS Insured, Delivery
    Confirmed, Registered Mail.
    We do our best to get your order shipped out to you as quickly as
    possible.

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    About Our Return Policy:

    Please read the entire section. It constitutes our return policy.
    If you receive something from us that you do not like you may return it to
    us.

    (exceptions: SPECIAL ORDER OR CUSTOM MADE PENDANTS)

    In all cases the returned item must be unaltered and undamaged. We do
    not ship damaged goods, so if a pendant arrives damaged, save all
    wrappings and immediately contact the post office, since all of our
    packages travel insured.

    IF THE PENDANT SIMPLY DOES NOT MEET YOUR EXPECTATIONS:
    Communicate (e-mail) to us IMMEDIATELY UPON RECEIPT that the item
    did not suit your needs when it is received. You will be instructed as to
    how we want the item insured and mailed back. When we receive the
    undamaged pendant, the purchase price will then be refunded less
    postage, insurance, and credit card fees. Credits and/or refunds will be
    issued for undamaged and unaltered items within ten days of their
    return to us. We do not charge restocking fees for returns (postage,
    insurance, and credit card fees are not restocking fees), but we do want
    the returned merchandise back in a timely manner (14 days).
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